CANCELLATIONS & NO SHOWS
I ask that if you need to reschedule, cancel or remove any services from your appointment that you do so 24 hours before your appointment is scheduled to begin to avoid the cancellation fee (50% of services booked). No shows will be charged 100% of services booked. In the event that your card on file is declined I will send you an invoice. You will not be able to book future appointments with me until all fees are paid in full.
**FEES ARE NON REFUNDABLE & DO NOT GO TOWARDS YOUR NEXT APPOINTMENT.
COVID & FLU
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If you are experiencing ANY covid or flu symptoms or have been in contact with someone who is experiencing ANY covid or flu symptoms I ask that you contact me immediately to reschedule your appointment out of respect for my family & the family of my other guests.
CHILDREN & EXTRA GUESTS
I love children - yours & mine - however, please be advised that due to liability reasons and the intimate studio environment, I ask that child care is provided away from the salon. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child’s safety in mind.
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Due to the limited seating in our salon I also ask that you please do not bring extra guests with you to your appointment.
REDO'S & REFUNDS
I strive to offer my guests the highest level of guest satisfaction. While I do not offer refunds for services rendered, if you are not entirely satisfied, please let me know within 7 days of your appointment and I will gladly invite you back in to make adjustments at no additional charge. This does not apply if I provided a service we both agreed upon in your consultation and you've changed your mind or attempted to alter your hair elsewhere, but still let me know and we will get you to where you want to be together!